{"id":788,"date":"2014-07-07T10:29:46","date_gmt":"2014-07-06T23:29:46","guid":{"rendered":"http:\/\/www.eclectic-consult.com\/mooseblog\/?p=788"},"modified":"2014-07-07T15:56:57","modified_gmt":"2014-07-07T04:56:57","slug":"being-professional-ethics-and-practice","status":"publish","type":"post","link":"https:\/\/www.eclectic-consult.com\/mooseblog\/2014\/07\/07\/being-professional-ethics-and-practice\/","title":{"rendered":"Being professional: Ethics and practice&#8230;"},"content":{"rendered":"<p>We all remember the Suarez biting incident a few weeks back. Given my background in sport psychology, I found it particularly interesting and even thought about writing a blog about it. At the same time, I had several requests (from the media) to speculate on why he&#8217;s a biter. I had to decline.<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/www.eclectic-consult.com\/mooseblog\/wp-content\/uploads\/2014\/06\/Ethics-roadsign-e1404029970837.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignright size-full wp-image-789\" src=\"https:\/\/i0.wp.com\/www.eclectic-consult.com\/mooseblog\/wp-content\/uploads\/2014\/06\/Ethics-roadsign-e1404029970837.png?resize=350%2C232\" alt=\"Ethics roadsign\" width=\"350\" height=\"232\" data-recalc-dims=\"1\" \/><\/a><\/p>\n<p>It&#8217;s tempting to speculate on the behaviours and motives of others, and in the context of gossip, it&#8217;s normal human practice. It seems that there are few things we enjoy more than making assumptions about other people with other people (whether we know them or not). When this gossiping involves celebrities, or other &#8216;famous&#8217; people, it helps us to feel connected to them, or gives us a feeling of superiority (we, of course, know better than they do). But in a professional context, it&#8217;s neither appropriate, nor ethical.<\/p>\n<p>Psychologists and members of many\u00a0other professions (here and in other countries) are bound by a professional code of conduct. For psychologists, this code is pretty comprehensive, and it&#8217;s there to ensure that we\u00a0behave ethically and appropriately (in itself a reasonable definition of professionalism) with our\u00a0clients. Our code\u00a0includes guidelines covering a number of areas, including\u00a0not taking advantage of the power imbalance between a psychologist and his or her clients, ensuring that what we\u00a0do is empirically based, and maintaining confidentiality. It also discourages gossip, or unfounded speculation. In the Suarez case, it would be profoundly unprofessional to speculate on the reasons for his biting. I don&#8217;t know him, or his history, and if I did, it would be unethical to break confidentiality.<\/p>\n<p>Sadly, whether we&#8217;re psychologists or other professionals (including politicians and others\u00a0in leadership positions), we often assume that our qualifications, position, or experience give us free reign to comment on things that don&#8217;t concern us. It&#8217;s often extremely difficult to keep our mouths shut, especially when we&#8217;re expected to have an opinion. And holding opinions\u00a0on things we know something about often emboldens us to speculate on things we don&#8217;t have experience, expertise, or first-hand knowledge of. Once we&#8217;re encouraged and rewarded for sharing these opinions, it&#8217;s pretty hard to stop.<\/p>\n<p>As I mentioned, my profession has a pretty clear-cut code of conduct that regulates much of our professional behaviour. But even this document doesn&#8217;t stop psychologists from behaving unprofessionally. Human nature being what it is, everyone screws up from time to time, and some simply don&#8217;t care (i.e., they&#8217;ll try and get away with poor behaviour). Moreover, there are plenty of situations which fall outside of the guidelines, but which require an ethical stance. So even with guidelines in place, it can be difficult or confusing to recognise how to behave in a given situation.\u00a0But what of the professions in which there are\u00a0no such set of guidelines? How do we act professionally, and within ethical boundaries in the absence of professional guidance?*<\/p>\n<p>It&#8217;s probably worth taking a brief sidestep into the world of ethics. I mean brief, because the discussion of ethics is legion, not to mention downright confusing. So I&#8217;ll centre on a branch of ethics that is often used by psychologists: utilitarianism. Utilitarianism (an aspect of teleological or normative\u00a0ethics) is the doctrine that an action is right if it is useful or beneficial to the majority. A person&#8217;s actions should, therefore, maximise total benefit and reduce suffering or negative consequences. Unfortunately, determining what is meant by increasing benefit and reducing suffering can, if care isn&#8217;t taken, be the object of abuse. Throughout history, individuals, organisations and governments have decided for themselves the most beneficial (for themselves) definition of the greater good, resulting in behaviour that is anything but ethical. This is where professional guidelines can be extremely useful. Nevertheless, maximising wellbeing and minimising harm is a pretty good stance to take when acting in a role in which you have power over another person (or animal or\u00a0ecosystem, etc.).<\/p>\n<p>So how do we make ethical, professional decisions in the absence of guidelines. Well, for one, we can use a <em>critical-evaluative<\/em> response, which encourages the\u00a0reasoned\u00a0use of ethical principles in order to resolve complex, difficult or ambiguous situations. Within this approach we can apply five tests, in order to determine whether an action is likely to benefit or harm another. The first,\u00a0<em>autonomy<\/em>, represents an individual\u2019s freedom to make choices and decide his or her actions. This translates to the maximisation of a person&#8217;s\u00a0ability to choose what he or she wants from a particular situation. Removing this choice becomes, therefore, unethical action. <em>Beneficence<\/em>, or working to promote the greatest good for others, segues neatly into the notion of autonomy. Under this principle a professional has\u00a0an obligation or duty of care to help others to\u00a0best of his or her ability, and despite any concerns, biases, or misgivings he or she might hold. Likewise, the principle of <em>nonmalfeasance<\/em> implies that we\u00a0do no harm to others\u00a0or, at the very least, do everything we\u00a0can to reduce any harm. This includes the responsible use of power and the avoidance of exploitation of that power. <em>Justice<\/em> implies fairness and an appropriate balance between costs and benefits. In everyday life, this equates to ensuring quality of access to our services despite any personal issues or misgivings we might have (e.g., not withholding our services because of a person&#8217;s beliefs or actions). Last, <em>fidelity<\/em> represents communication that is trustworthy and unpretentious, and the establishment of clear boundaries, including respect for individual autonomy.<\/p>\n<p>Hmmm. That&#8217;s a pretty tall ask. Reading through the list, you might notice that most, if not all of these principles are regularly violated by those in powerful positions. You might have even acted contrary to these guidelines in your own work (to a greater or lesser degree). The point of this discussion is not one of finger pointing, however. It&#8217;s to point out that professional behaviour requires an ethical base, and that that ethical base should be at the forefront of our reasoning when we make decisions that might impact others. It&#8217;s about adding complexity to your decision making and attempting to remove some of your normal, inbuilt biases, especially in the context of professional practice, and particularly in the absence of a set of professional guidelines.<\/p>\n<p>Why does this matter? Professionalism is a melange of integrity, honesty, and balance, alongside the removal of self-serving behaviour, or actions that enhance your position at the expense of others. It&#8217;s also about the recognition that this sort of stance is extremely hard to sustain in the context of modern-world pressures. The real-world presents all sorts of coercion (subtle or otherwise) to act unprofessionally: direct pressure to act from an organisation, employer, or superior; institutional pressure to act because &#8220;that&#8217;s the way things are done&#8221;; the pressure of tradition; peer pressure; pressure from financial obligations; pressure from our internal beliefs, biases or prejudices; pressure from outside sources such as the media; pressure from evolutionary processes and the desire to make ourselves look or feel more important; and pressure from unconscious processes that we&#8217;re often completely unaware of (the topic of my next blog).<\/p>\n<p>So what will you do next time you&#8217;re placed in (or engineer) a position in which you might benefit (directly or indirectly) from taking action that is dodgy, demanded of you, or at the expense of another (or (d) all of the above)? How will you even recognise that you might be behaving unprofessionally, especially when the standard of practice around you sets a benchmark for a certain type of behaviour?^ You can start by looking at the thing you do, or believe, from a critical-evaluative stance. Do your actions contravene the standards of autonomy, beneficence, nonmalfeasance, fidelity and justice? Can you take a stand?<\/p>\n<p>&nbsp;<\/p>\n<p>*^ It&#8217;s tempting to single out certain groups here: politicians, bankers, etc. I couldn&#8217;t possibly comment.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We all remember the Suarez biting incident a few weeks back. Given my background in sport psychology, I found it particularly interesting and even thought about writing a blog about it. At the same time, I had several requests (from the media) to speculate on <a class=\"more-link\" href=\"https:\/\/www.eclectic-consult.com\/mooseblog\/2014\/07\/07\/being-professional-ethics-and-practice\/\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":789,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"jetpack_publicize_message":"The Eclectic Moose has a new blog post! Being professional: Ethics and practice... (http:\/\/wp.me\/p2ys79-cI)","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[15,340,137,4,198,270],"tags":[406,407,392,190,409,410,408,390,391,393,405],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.eclectic-consult.com\/mooseblog\/wp-content\/uploads\/2014\/06\/Ethics-roadsign-e1404029970837.png?fit=350%2C232&ssl=1","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":474,"url":"https:\/\/www.eclectic-consult.com\/mooseblog\/2013\/04\/08\/what-does-a-compassionate-society-look-like-and-why-should-we-care\/","url_meta":{"origin":788,"position":0},"title":"What does a compassionate society look like and why should we care?","date":"08\/04\/2013","format":false,"excerpt":"We live in interesting times. I'm not sure we're going to make it as a species (see here) and, recently, I've been writing about some of the things that we're going to need if we're going to survive (like a sense of humour). I've also written a lot about compassion\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.eclectic-consult.com\/mooseblog\/wp-content\/uploads\/2013\/03\/Orangutan-e1377301932808.jpg?fit=350%2C236&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":703,"url":"https:\/\/www.eclectic-consult.com\/mooseblog\/2014\/03\/03\/psychologists-vs-psychology-its-time-we-started-practising-science\/","url_meta":{"origin":788,"position":1},"title":"Psychologists vs. psychology: It&#8217;s time we started practising science&#8230;","date":"03\/03\/2014","format":false,"excerpt":"This week, I'm going to rant. Actually I'm going to rant about my own profession. As you probably know, I'm a psychologist. I first became involved with psychology as a student 25 years ago. Since then, I've spent 11 years at university studying it, and about 15 years practising it.\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.eclectic-consult.com\/mooseblog\/wp-content\/uploads\/2013\/11\/Rorsarch-e1382228033772.jpg?fit=250%2C350&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":969,"url":"https:\/\/www.eclectic-consult.com\/mooseblog\/2017\/05\/29\/compassion-and-the-human-operating-system\/","url_meta":{"origin":788,"position":2},"title":"Compassion and the human operating system&#8230;","date":"29\/05\/2017","format":false,"excerpt":"I'd like to speculate a bit today (OK, a lot) and, in the process, mash-up some ideas from evolutionary psychology, computer science, and modern psychological therapy. Bear with me, and let's see what happens... Plotting human origins back through time, we start with single-cell organisms. At this stage, the only\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":760,"url":"https:\/\/www.eclectic-consult.com\/mooseblog\/2014\/03\/31\/actions-speak-louder-than-words\/","url_meta":{"origin":788,"position":3},"title":"Actions speak louder than words&#8230;","date":"31\/03\/2014","format":false,"excerpt":"I, for one, am fed up with watching inequity, stupidity and bigotry, and walking by because it's 'uncomfortable' to say or do anything. So today, I'm going to write about why it's not OK to let politicians, organisations, and individuals get away with actions that directly or indirectly harm others.\u2026","rel":"","context":"In &quot;Ethics&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.eclectic-consult.com\/mooseblog\/wp-content\/uploads\/2014\/03\/stand-up.jpg?fit=346%2C346&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":688,"url":"https:\/\/www.eclectic-consult.com\/mooseblog\/2014\/04\/14\/the-value-of-human-life\/","url_meta":{"origin":788,"position":4},"title":"The value of human life&#8230;","date":"14\/04\/2014","format":false,"excerpt":"It seems I'm on an ethics and actions binge; all my currently planned posts (I've normally got about five drafts ready at any time) appear to have a human rights theme, but I'd actually planned to write this blog about six months ago. You might remember (from press stories at\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.eclectic-consult.com\/mooseblog\/wp-content\/uploads\/2013\/10\/Police-e1380923040449.jpg?fit=350%2C280&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":741,"url":"https:\/\/www.eclectic-consult.com\/mooseblog\/2014\/04\/28\/theres-a-sucker-born-every-minute\/","url_meta":{"origin":788,"position":5},"title":"There&#8217;s a Sucker Born Every Minute&#8230;","date":"28\/04\/2014","format":false,"excerpt":"Today's blog will be a little different, but touches on human credulity, especially in the modern world of mass distribution of (mis)information. As a person trained in science, it pains me to see the amount of crap being pumped through social media, and the remarkable zealotry that believers put into\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.eclectic-consult.com\/mooseblog\/wp-content\/uploads\/2014\/02\/Bread-e1391309877846.jpg?fit=350%2C291&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/p2ys79-cI","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/posts\/788"}],"collection":[{"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/comments?post=788"}],"version-history":[{"count":4,"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/posts\/788\/revisions"}],"predecessor-version":[{"id":801,"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/posts\/788\/revisions\/801"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/media\/789"}],"wp:attachment":[{"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/media?parent=788"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/categories?post=788"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.eclectic-consult.com\/mooseblog\/wp-json\/wp\/v2\/tags?post=788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}